Careers
Work on Processes That Actually Get Fixed
Most offshore healthcare roles are throughput jobs: work the queue, hit the count, repeat. The work here is built the other way round. Errors are categorized rather than just corrected, and the categories go back upstream, which means the people doing the work are the ones who find the problems worth fixing.
What working here involves
- You are trained on a client process, not a generic one
- Every engagement has its own documented SOP. You are trained against it and signed off before you touch live work.
- Your work is audited, and so is the process
- A quality analyst samples transactions independently of your team leader. The point is to find causes, not to rank people.
- Exceptions come back to you with a reason
- Nobody is expected to guess. If documentation does not support an action, it goes back to the client rather than being forced through.
- US healthcare hours, agreed up front
- Delivery shifts are aligned to client time zones. Which shift an engagement runs is agreed at the start, not sprung on you.
- Confidentiality is a condition, not a preference
- Every role signs a confidentiality agreement and completes security awareness training before access is provisioned.
Who tends to do well here
- People who would rather ask than assume
- People who notice the same problem arriving twice
- Clear written English, because most of the record is written
- Comfort with detail that has to be right rather than nearly right
- US healthcare RCM experience helps, but process discipline matters more
Current openings
Nothing here right now?
Send an open application anyway. Roles open against client engagements, which means they open with little notice and are filled from the applications already on file.
Open applications
There are no named vacancies listed at the moment. We do read open applications, and we keep them on file against roles as they open.
Send your CV as a PDF or Word document, up to 5MB. Tell us which part of the revenue cycle you have worked on, or which part you want to.
Prefer email? Send your CV to contact@deevahealthcare.com.