
Charge entry & claims processing
Medical Billing and Claims Processing Support
Two jobs that are usually treated as one. Charge entry decides whether the claim is right; claims processing decides whether it gets paid. We run both against your rules, and we keep the boundary between what we validate and what your clinical team decides absolutely clear.

What we handle
Charge processing and coding-data validation support, based on client-provided documentation and established workflows.
Request an RCM AssessmentCharge entry and charge validation
Charges are entered into your billing system from the documentation you provide, then checked back against that documentation for completeness and internal consistency before a claim is built.
CPT and HCPCS data processing
Procedure code data is processed as it appears on your documentation and validated against your established workflows and payer edits. This is coding-data validation support, not independent clinical coding.
Diagnosis code data processing
Diagnosis code data is handled the same way: taken from your documentation, checked for completeness and for consistency with the procedure data. We do not assign a code your documentation does not support.
Modifier application against your documented rules
Modifiers are applied from the rules you document, not from interpretation. Where a modifier is ambiguous under those rules the charge is held and queried rather than assumed.
Date-of-service validation
Dates of service are checked against the encounter record, because a correctly built charge on the wrong date is a clean claim that will still be denied.
Rendering and billing provider information validation
Rendering and billing provider details are validated against your provider file, so a claim does not go out under the wrong identifier or the wrong billing entity.
Place-of-service validation
Place of service is checked against the encounter, because the setting a service was delivered in can change both the allowed amount and whether it is covered at all.
Batch charge processing
Charges are worked in batches tied to your schedule, each one logged and counted on receipt, so a missing day is visible immediately rather than at month end.
Charge reconciliation against the encounter list
The batch is reconciled against the encounter list, so an encounter carrying no charge is found while it is still inside the filing window.
Claim creation support
Claims are built from validated charges inside your system, with payer, plan and subscriber details carried through from registration rather than re-keyed at the last step.
Claim validation against payer edits
Claims are run against your payer and clearinghouse edits before submission, so the predictable rejections are caught on our side rather than on theirs.
Electronic claim submission support
Claims are submitted through your clearinghouse and payer portals on the batch schedule agreed during transition, with each submission recorded against the claim.
Paper claim processing support
Paper claims are produced and sent where a payer still requires them, with the same validation applied and the same record kept as for an electronic submission.
Clearinghouse rejection identification
Rejections are identified and categorized by reason as they come back, rather than accumulating in a report nobody opens until the end of the month.
Claim status tracking
Claims are followed from submission through to acceptance or adjudication, so a claim that silently never arrived is found rather than assumed to be processing.
Claim correction support
Rejections are corrected against the reason given and documented on the account. Where the fix needs a decision only your team can make, it comes back with the proposed correction attached.
Resubmission and reconciliation
Corrected claims are resubmitted and reconciled against the original batch, so what was sent, what was rejected and what was fixed all account for each other.

Your queues, your system, the same people on them every day.
How the work runs
Charges are reconciled before anything is submitted, so a missing encounter is found while it is still a missing encounter.
Receive
Encounter documentation, superbills and EHR extracts arrive on the schedule agreed during transition and are logged against the batch they belong to, so nothing is worked twice and nothing is quietly dropped.
Validate
Each charge is checked against the documentation you supplied: rendering and billing provider, place of service, date of service, and modifiers against the rules you document. The codes come from your documentation, not from us.
Reconcile
The batch is reconciled against the encounter list, so an encounter carrying no charge is identified while it is still inside the filing window rather than at month end.
Submit
Claims are built, run against your payer and clearinghouse edits, and submitted electronically, with paper produced where a payer still requires it.
Track
Claims are followed from submission through to acceptance. Clearinghouse and payer rejections are identified, categorized by reason and queued for correction rather than left sitting in a report.
Correct
Rejections are corrected against the reason given, documented on the account and resubmitted. Where the fix needs a decision only your team can make, it comes back with the reason and the proposed correction attached.

Charge Entry
The claim is decided here. Everything downstream is either collecting on a correct charge or arguing about an incorrect one.
Deeva provides charge processing and coding-data validation support, based on client-provided documentation and established workflows. We do not perform independent clinical coding, and we do not assign codes that are not supported by the documentation you provide.
- Charge entry from client-provided documentation
- Charge validation against your fee schedule
- CPT and HCPCS data processing
- Diagnosis code data processing
- Modifier application against documented rules
- Date-of-service validation
- Rendering and billing provider validation
- Batch charge processing
- Charge reconciliation against the encounter list
- Missing-charge identification and escalation
Claims Processing
Submission is the easy part. The work is what happens to the claims that do not go straight through.
- Claim creation support
- Claim validation against payer and clearinghouse edits
- Electronic claim submission support
- Paper claim processing support
- Claim status tracking
- Rejected claim identification and categorization
- Claim correction support
- Resubmission
- Submission reconciliation against the charge batch
- Escalation of claims that stop moving
What you get
- A reconciled batch, not just a submitted one
- Charges entered are reconciled against the encounters expected, so a missing day is visible the day it goes missing.
- Rejections categorized, not just reworked
- Every rejection is coded to a reason, so the same edit does not keep catching the same claims.
- A documented rules file
- Your modifier rules, payer quirks and exceptions written down during transition and maintained, rather than held by whoever has been there longest.
- A clear line around coding
- We validate against your documentation. Anything the documentation does not support comes back to you rather than being guessed at.
Reporting cadence
- Daily
- Charges entered, claims submitted, rejections worked.
- Weekly
- Rejection categories and anything that needs a rules change.
- Monthly
- First-pass quality and turnaround against the agreed measures.
How it is measured
KPIs and SLAs are customized according to the client's process requirements and contractual scope.
These are the measures we report on. The targets against them belong in your agreement, where they can be negotiated and enforced, rather than on a web page where they cannot.
- Charge entry accuracy, sampled at transaction level
- Charge lag from date of service
- Charge reconciliation completeness
- Claim processing turnaround time
- First-pass acceptance
- Rejection rate by category
- Correction and resubmission turnaround
- Process compliance against the SOP
- SLA compliance
Find out where your clean claim rate is leaking
Send us your current volumes, your clearinghouse rejection categories and your payer mix. We will come back with a delivery model, a team structure and a transition plan.