Third-party & white-label RCM
RCM Partner & Third-Party Vendor Services
Deeva Healthcare Services Private Limited provides flexible offshore delivery support to healthcare organizations and RCM partners seeking additional operational capacity without compromising process visibility and quality.
Where we sit
The client relationship stays yours. So does the process, the system of record and the decision about what carries your name. We are the delivery layer underneath, and the boundary is written into the agreement rather than assumed.
We make no claim to payer relationships, payer access or authorizations of any kind. Anything requiring those remains with you.
Yours
Your client
The contract, the relationship and the commercial terms stay with you. We are not in front of your client unless you put us there.
Yours
Your brand and your process
Your SOPs, your quality standard, your system of record. White-label support where it is contractually appropriate, on your instruction.
Ours
Deeva delivery capacity
Trained resources, a named lead, a quality analyst and reporting on the cadence you set.
Who this page is for
If you are a physician practice looking to outsource billing, the revenue cycle pages are the better starting point. This page is for organizations that already deliver RCM and need more of it.
- Medical billing companies
- Capacity that absorbs a new client win without a hiring cycle in front of it.
- RCM companies
- A delivery layer you can scale against contracted volume rather than headcount you carry.
- Healthcare BPOs
- Overflow and specialist capacity on processes you already run.
- Physician billing organizations
- Function-level support where your own team is the constraint.
- Healthcare technology companies
- The human operations layer behind a platform, working to your workflows.
What we provide
Delivery models
- Dedicated teams assigned to your account
- Project-based support with a defined scope and end point
- Scalable staffing against contracted volume
- Overflow capacity for peaks and go-lives
Process coverage
- Back-office processing across the revenue cycle
- Non-voice processing and documentation work
- Voice support where the process requires it
- White-label support where contractually appropriate
Control and visibility
- Defined SLAs and KPIs agreed before go-live
- Regular reporting on the cadence you set
- Transaction-level quality audits by an analyst outside the production line
- Escalation paths and named accountability on both sides
How a partner engagement runs
The difference from a direct engagement is whose process wins. Yours does. We document it, train to it and report against it.
- 01
Scope and boundary
What we deliver, what stays with you, and what may carry your name. Written down before anything else.
- 02
Process transfer
Your SOPs become our SOPs. Where you have none for a process, we document what you do and you sign it off.
- 03
Controlled start
A pilot volume against agreed measures, with a review point before anything scales.
- 04
Scale against contract
Capacity added as your contracted volume grows, on terms agreed at the start rather than renegotiated each time.
Discuss a partnership
Tell us the processes you want covered, the volume you are contracted for and how you want the boundary drawn. We will come back with a delivery model, a team structure and a commercial shape.